Cookie Policy
Last updated: March 04, 2025
Introduction
This Cookie Policy explains how ConvertHub ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website and use our file conversion services. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work efficiently and provide reporting information.
Cookies set by the website owner (in this case, ConvertHub) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).
Cookies We Use
Essential Cookies
We use essential cookies to authenticate users, prevent fraudulent use of user accounts, and provide the basic features of our file conversion service. These cookies are strictly necessary for the proper functioning of our website and services and cannot be switched off in our systems.
The essential cookies we use include:
- Session Cookies: These temporary cookies expire when you close your browser. We use session cookies to help us recognize you when you navigate through our file conversion service.
- CSRF Token Cookies: These cookies help protect our forms from Cross-Site Request Forgery attacks.
- Authentication Cookies: These cookies help us identify registered users and maintain their login session.
- File Conversion Status Cookies: These cookies track your file conversion status and ensure your conversion results are linked to your session.
No Third-Party Cookies
ConvertHub does not use third-party cookies or tracking technologies. We do not use Google Analytics, advertising cookies, or other third-party tracking technologies. Your file conversion activities are not tracked for advertising purposes.
How Long Do Cookies Stay on Your Device?
The length of time a cookie will remain on your device depends on whether it is a "persistent" or "session" cookie:
- Session cookies: These cookies last only as long as your current visit to our website. They expire when you close your browser.
- Persistent cookies: These cookies remain on your device after you close your browser until they expire or are deleted. Our authentication cookies for registered users are persistent cookies to prevent you from having to log in every time you visit our service.
How to Control Cookies
You can control and manage cookies in various ways, primarily through your browser settings:
- Browser Controls: Most browsers allow you to see what cookies you have and delete them individually or delete all cookies. Please note that blocking all cookies will have a negative impact on the usability of our website. If you block all cookies, you will not be able to use all the features on our website, particularly the file conversion service.
Here are links to cookie management information for common browsers:
Cookie Consent
When you first visit our website, we inform you about our use of essential cookies through a notification banner. Since we only use essential cookies necessary for the proper operation of our service, and do not use any cookies for analytics, advertising, or other non-essential purposes, EU laws (including the ePrivacy Directive) permit us to use these cookies without requiring explicit consent.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies.
The date at the top of this Cookie Policy indicates when it was last updated.
Contact Us
If you have any questions about our use of cookies, please contact us at:
Email: [email protected]